Defamation and social media expert lawyers. Best defamation solicitor

Internet Law Specialist Lawyers FREE CALL 0800 612 7211

Recently removed from the internet

Yair Cohen Lawyer of the Year Award.jpg

Right to be forotten solicitors

Law Society Awards winners. Cohen Davis

What our clients say...
"...fantastic service"
“Once again many thanks for all your help and support All of you provide a fantastic... Read More...
Contact our super friendly Social Media lawyers today!

Click HERE to Call Free for immediate help! 0800 612 7211

 

Every situation is different so by far the best way to find out how to respond to a social media legal issue is to speak to those who are most likely to have dealt with a situation similar to yours.
To find out how you can improve your reputation on the internet simply select one of the easy methods of contacting us.


Please use the form below to contact us.
We will respond as soon as possible.

 

 
 
 
 
 
 
Or you can call us on our free hotline.

FREEPHONE  0800 612 7211

(+) 44 207 183 4 123 from outside the UK.

Or if you prefer you can email us to helpline (at) CohenDavis.co.uk.

TheInternet LawCentre

Defamation by competitors

Defamation  by competitors

What to do if someone is slandering your business

If you have recently suffered defamation by competitors or if someone is slandering your business, you might be able to do something about it but you will need to act fast.

Identify fake online reviewer as your competitor

Example of defamation by competitor

What to do when you find false reviews about your company

What to do when you suspect that your competitors post fake online reviews

Identify fake online reviewer as your competitor

Online defamation by competitors is not unheard of. Yes. It is possible to stop defamation by competitors. Your challenge will be that often you will need to first prove that it is your competitor who is defaming you or your business. How can you prove that your competitor is defaming you, would demand on the nature of the defamation, the volume of the defamation and where it is being posted. In most cases, the identity of the competitor who is defaming your business might be obvious to you. However, you might still need to go some way to prove this. Once you have obtained proof of the identity of your defaming competitor, you will become one step closer to being able to stop their defamatory activity for good.

Example of defamation by competitor

Our client, let’s call him Jeff Clark, a husband and a father of three children ages 3, 6, and 10, has always loved cars. He has been fixing them since he was 12, and has worked in local garages around the Manchester area for many years. At one point, Jeff wanted to diversify by selling second-hand car parts for desirable and vintage motor vehicles. He created a niche for himself dealing in second-hand parts and a few years later he became a major dealer with customers all over the world. His business became more and more internet based although he never bothered by that point to invest substantial amount of time and money on a fancy website.

His hobby turned into his main business in which his wife and two of his sons became partners. At one point, Jeff noticed that business was slowing down for no apparent reason. Shortly after, he then received a telephone call from one of his main dealers, who told him about a number of allegations which had been made against Jeff and his company over the internet. Jeff was not aware of this before, and to his horror, he soon discovered that he was described on the internet as a thief, a crook, and a fraud. When business was thriving, Jeff did not give much attention to his business’ online reputation. He had never done much to promote his business reputation online and had never participated in internet forums or in written blogs. But now, when it has all gone quiet, he had no choice but to give this part of this business marketing all the attention that was needed, otherwise there would be no business left for him.

What to do when you find false reviews about your company

If could be shocking to one day find false reviews published about your company. When Jeff typed his company's name on Google, he instantly realised where all his business had gone. Most of the negative reviews about him looked as if it had been written by the same person. Upon further investigation by our solicitors, we identified the main source of the defamation to be a review website, dedicated to second-hand car parts. The review website includes adverts and had only a handful of second-hand parts dealer listed on it.

Jeff had recognised that the best scoring company on the review website was no other than his main competitor. When we investigated Google reviews, we also found a similar trend where Jeff’s business was ranked very low in terms of the quality of the reviews and that the competitor had nothing but glowing reviews to their name.

What to do when you suspect that your competitors post fake online reviews

The more we investigated the online reviews, the more it became apparent that it was Jeff’s competitors who had been posting them. Further investigation of the second-hand car reviews website revealed that it was highly likely that the review website was either owned by or operated by the very same competitors.

Through the domain name registrar and the host of the website, we send them a letter of requesting a third party disclosure, also known as Norwich Pharmacal Order (NPO.) Fortunately, within days of sending the letter, all the fake reviews against Jeff’s business had been removed from the fake review website. We then, through Google, requested a similar disclosure by way of an NPO. It took although this time it took a little bit longer, the fake Google reviews against Jeff had also been deleted within a few weeks. It took some time to completely clear the internet from the defamation against Jeff, but we got it done. Matters slowly started to improve, and his business is now back to normal.

The competitor never attempted to post fake reviews again and the matter was satisfactorily resolved for Jeff without having to get him involved in litigation. In his case, he was less interested in obtaining compensations or in holding his competitor to account for posting fake reviews, and more interested in working on, and growing his family business. This was a pragmatic view by a victim of fake online reviews, which we understand, respect and often advise on. The position regarding holding the poster of a fake review to account is something that each victim of fake online reviews need to consider in accordance with their aims, goals and financial circumstances.

Pin It
Remove defamation from Blogger
Legal action for defamation
A right to be forgotten appeal
Search the entire site
Is Yelp.com faking it?

When I first read Yelp.com advice to victims of fake reviews I thought they were faking it.  Read More

Explore this topic!

a flat out uncond

Our clients speak out
"Excellent service"
“Thank you Yair for an excellent service. Your attention to detail and approachable... Read More...
"I was pleasantly surprised"
“You were always helpful, friendly and direct. The Claimant company ended up dropping... Read More...
"...always delivers significantly above average with...
"Yair's approach to business is truly unique and refreshing. His dedication to business... Read More...
"They immediately referred us to Cohen Davis in the UK who...
“ We have had highly defamatory comments posted against our company and me, the CEO on... Read More...
"...extremely satisfied"
“We have used Cohen Davis to sort out defamation problems for our clients. They have... Read More...
"More than I bargained for..."
“I have had a good consultation with Cohen Davis solicitors. I was pleasantly surprised... Read More...
Our work featured on
Social media - defamation
How to market in crisis
Defamation on a review website
Cease and Desist letter
Reputation solicitors