Reputation and crisis management

Reputation crisis management has numerous aspects to it, such as technical, organisational and legal. Managing the press, pre-emptying painful allegations, minimising impact, dealing with customers’ needs, aligning the organisation and handling related legal matters, require experience and skill, which our lawyers are on standby to offer.

Co-ordinated reputation crisis management

Strategised approach to reputation crisis management

Clear communication during and following a reputation crisis

Co-ordinated reputation crisis management

As expert social media lawyers for over 25 years, we offer an instant in-house attendance to consider, advise and deploy legal advice, together with a healthy mix of rich experience and common sense. We work with Britain’s top communications and PR consultants who are well connected with the press and who assist us in deploying a quick and effective press response task whenever necessary.

Strategised approach to reputation crisis management

Moving away from a defensive to an advantageous position as fast as possible during times of reputation and crisis, also means a faster recovery and the opportunity to turn a crisis into progress. Legal advice must take this healthy approach into consideration. We believe that your focus must shift quickly away from the crisis to progress.

Clear communication during and following a reputation crisis

Naturally, a reputation crisis tends to throw systems and processes into chaos. Our job as reputation crisis lawyers is to help you straighten the lines quickly by replacing confusion with certainty. This often requires a clear, tailored, and strategic approach to communicate with clients, customers, your employees and other stakeholders, such as investors, contractors, of course, the press.

During a reputation crisis, communications must be consistent and legally vetted to ensure avoiding creating confusion or prejudicing any legal process. Our lawyers are trained to deliver a fast, calm and a well-considered communication approach in all circumstances.