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TheInternet LawCentre

Online review defamation

If you operate a business, any business, you are almost certainly susceptible to defamatory online reviews. Our  extensive experience shows that defamation on online reviews comes to most hard working business owners like a bolt from the blue. At first, too many business owners consider defamatory online reviews as nuisance until the negative reviews begin to bite into reputation and profit.

We probably know more than any other law firm in the UK about defamation on online reviews and we have, over the years, developed a number of creative and effective ways to help hundreds of UK business owners win over those who post defamation about them on online reviews.

Online review defamation
  • Remove review from Google and MoneySavingExpert.co.uk 09 February 2017

    Jurisdiction: United States remove fake business reviews from Google and Money Saving Expert

    Review removed from: MoneySavingExert.co.uk

    Date of removal: 09 February 2017

    Number of pages removed: 1

    Additional information: Our client is a successful director of a small business installing driveways and patios and was subjected to defamation on the internet. The defamation

    ...
  • Remove defamatory review from Yell.com 20 December 2016

    Jurisdiction: United States remove fake business reviews from Google and Yell.com

    Review removed from: Yell.com

    Date of removal: 20 December 2016

    Number of pages removed: 1

    Additional information:Our defamation solicitors removed highly defamatory reviews posted on Yell.com on behalf of our client, a successful business owner who owned a national plumbing business and was

    ...
  • Remove review from Google maps 01 May 2017

    Jurisdiction: United States remove fake business reviews from Google

    Review removed from: Google Maps

    Date of removal: 02 May 2017

    Number of pages removed: 1

    Additional information: Our client is a small company that like many in the UK is relying on Google searches to acquire new customers. After our client increase their prices, one of their customers tried to negotiate a discount. When this was

    ...
  • Remove Reviews from Yelp.com

    How to remove reivews from Yelp

    Many business owners who find themselves victims of the 1 in 5 (acknowledged!) fake reviews on Yelp.com will admit that fake reviews are a business killer.

    So when I first read Yelp.com advice to victims of fake reviewsI thought they were faking it. 

    Fabricated stories that are made to sound credible with loads of ‘detailed information’ about the ‘real experience’ suffered by average Joe whilst shopping at your store/restaurant/office are as common as the name Joe.

    It is now scientifically proven

    ...
  • Defamation on a review website

    Defamation on a review website solicitor

    How to respond to defamation on a review website.

    Whether you are the victim of corporate defamation or of individual defamation, before responding to a bad review or to online defamation read this!

    Don't rush it.

    If you are considering writing a response to the defamatory article or to the negative review, then don't rush it.

  • Is it illegal to fake online reviews?‎

    Fake online reviews the law UK

    Writing a fake online review has never been easier. A fast growing industry of online review ‎websites leaves very little hope to those business owners who want to play it fair. ‎

    The number of fake online reviews is constantly growing. A significant number of fake online ‎reviews are written by business owners who often act in despair after becoming ‎victims of fake online reviews.‎

  • Remove reviews

    False reviews and other defamatory statements that appear on the internet often leave the targeted business suffocating for cash and investment. Our well polished processes to removing defamatory web pages and forum posts from the internet often gives our clients the kiss of life that saves the business from bankruptcy.

  • Defamation by investors solicitor - large companies

    Company defamation solicitors

    Meet Gary. Gary was a small investor in listed public companies who held shares in a gold mining company RRR PLC. As an active investor, Gary used to be involved in online investment forums such as Interactive Investors.

  • Remove fake business reviews from Google 26 October 2015

    Jurisdiction: United States remove fake business reviews from Google

    Pages removed from: Google

    Date of removal: 26 October 2015

    Number of pages removed: 2

    Additional information: Our client, a professional self-employed person, was subjected to a campaign of defamation and harassment on the internet. The campaign was carried out by competitors who spread lies about our client and about his

    ...
  • Remove defamatory reviews from Google and Google+ 11 December 2015

    Remove business reviews GoogleJurisdiction: United Kingdom

    Pages removed from: Google and Google+

    Date of removal: 11 December 2015

    Number of web pages removed: 2

    Additional information: Our defamation lawyers acted for a national motor repair company. A disgruntled customer defamed our client’s company on the internet and said he

    ...
  • Removed business reviews from Google 20 October 2015

    Jurisdiction: United States remove defamatory reviews Google

    Pages removed from: Google Plus

    Date of removal: 20 October 2015

    Number of pages removed: 2 

    Additional information: Our client, a professional person and a sole trader, was subjected to a campaign of online defamation, possible by competitors who were trying to ruin his business. The campaign included defamatory reviews on Google,

    ...
  • Fake online reviews about restaurants legal advice.

    Fake onine reviews about restaurants

    This is business sabotage in the digital age. It is far more common than you might imagine and new enterprises are particularly vulnerable as they are at their weakest. The ‎culprits will normally be more established operators in their ‎sector/field who are seeking to ‘smother them in the cradle’ or ‎perhaps stifle their growth when they begin to feel the ‎effects of the competition on their own business.

    It might also be from established entities who are retaliating ‎to what the incorrectly perceive to be similar behaviour on ‎the part of others. ‎ Restaurants are especially vulnerable to fake reviews. A recent study from Harvard University entitled, "fake it 'till you make it" shows that independent restaurants are much more likely to post fake reviews about their competitors than any other sector. Equally, they are quite fond of making up good ones about themselves.

    ...

  • Defamation by competitors

    Defamation  by competitors legal advice

    Have you recently suffered defamation by competitors?

    Online defamation by competitors is not unheard of. Below is one classic example of defamation by competitors of a small family business. 

    Jeff Clark, a husband and a father of three children ages 3, 6, and 10, has always loved cars. He has been fixing them since he was 12, and has worked in local garages around the Manchester area for many years.

  • Remove defamation from Money Saving Expert 15 April 2014

    Remove defamation from money saving expert solicitorJurisdiction: United Kingdom.

    Pages removed from: Money Saving Expert.

    Date of removal: 24 March 2014.

    Number of web pages removed: 50+.

    Additional information: 2 offending threads of reviews against a hotel were deleted. Our defamation solicitors facilitated the removal of 2 defamatory threads which contained dozens of defamatory comments against our client, who is the owner of a chain of

    ...
  • How to overcome negative online reviews

    online reviews legal advice

    It is possible to ease the pain caused by online defamation through principles of tactical transparency. There are numerous examples of organisations that for a period of time suffered sustained attacks on their reputation but nevertheless managed to come out at the end of the dark tunnel cleaner, stronger and loved by their customers.

  • Defamation removal letter

    Defamation Cease and Desist letter legal advice

    Can I write a letter to ask for the web page that contains defamation to be removed from the internet?

    Online Reputation travels fast and because so many members of the public wrongly believe that they can hide behind a made up name in an online forum to post comments without being accountable for the consequences of their comments, you can see how your business reputation could be completely tarnished almost overnight.

  • Removed defamation from EstateAgentToday 29 May 2015

    Defamation solicitor to remove defamation from estateagenttodayJurisdiction: United Kingdom.
    Defamation removed from: EstateAgentToday.

    Date of removal: 29 May 2015.

    Number of web pages removed: 25.

    Additional information: We removed defamatory posts from this UK based website, EstateAgentToday on behalf of a high street law firm. A number of lawyers were defamed on EstateAgentToday by posts and comments in relation to property transactions and the quality of the work and services they allegedly delivered.

    ...
  • Removed defamation from Google Plus 23 July 2015

    Jurisdiction: United State, California.Remove reviews from google plus solicitor

    Pages removed from: Google Plus.

    Date of removal: 23 July 2015.

    Number of web pages removed: 7.

    Additional information: Our defamation solicitors remove reviews from Google Plus on behalf of our client who is a letting agent and who had had a large number of defamatory reviews posted about his business.    

    ...
  • Fake online reviews

    Remove review from review centre

    It is estimated by researchers that between 16 to 20 per cent of social media reviews are fake. We believe however that the real number is much higher.

    We believe that between 50 to 65 per cent of all online reviews are fake.

    A research by Harvard Business School entitled“Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud 24 September 2013” points to an emerging industry of fake review creation, which is primarily being driven by business owners who either leave positive reviews for themselves, negative reviews for their competitors or a combination of both.

  • How to Remove False and Defamatory Reviews

    1.	Defamation Review Legal Advice Article

    Questions about defamatory online reviews

    Many people genuinely believe and even insist that review websites are there to enhance consumer’s ability to make the right choice or to educate them in choosing; a reputable supplier, a builder, an estate agent or even a holiday provider - and they are dead wrong. The truth is that the vast majority of those who operate review websites have clever systems that are aimed at benefitting them financially by encouraging visitors to their website to write negative reviews. This is often achieved by attacking and consequently destroying the reputation of good, honest and well established businesses across the UK.

  • Defamation on review Websites – An Overview

    Review websites legal advice

    Review websites are either Industry Specific or Multi Area. They create an image of a service for the public good whilst in fact, they are commercial enterprises, they are not altruistic. Their commodity is YOUR reputation, and it's free of charge. Review websites often claim to have a right to publish without responsibility for content. This claim is false; in many cases operators of review websites are also the publishers and often the editors of the posts and are therefore liable to you for defamation.

  • Why you should you care about online reviews

    You should care about online reviews

    When was the last time you searched online for information about ‎your own company? If the answer to this question is ‎‎“never” then you are not alone. But you also need to read on…‎

    Many organisations spend little or no time in researching ‎themselves on the internet. This makes sense on the face of ‎it; what could you possibly learn that you don’t already ‎know? ‎But it is precisely this subconscious dismissal of the notion ‎that you could find something out that you don’t already ‎know that enables negative ‘information’ from going ‎undetected for so long and causing so much damage.

  • Remove Review from Review Centre

     review centre fake reviewsReview Centre is one of the largest and most influential business review websites in the UK. Unfortunately, many reviews on ReviewCentre are fake with the majority being posted by or on behalf of competitors. The likelihood of us being able to facilitate the removal of fake and defamatory online reviews from ReviewCentre is high and to date all our attempts have been sucessfull.

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Is Yelp.com faking it?

When I first read Yelp.com advice to victims of fake reviews I thought they were faking it.  Read More

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Internet Law Blog
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Your employees are the people who are most likely to take a confrontational approach on the internet against your company. ... Read More...
The opportunity - a right to be forgotten
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