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Every situation is different so by far the best way to find out how to respond to a social media legal issue is to speak to those who are most likely to have dealt with a situation similar to yours.
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Defamation removal letter

Defamation Cease and Desist letter legal advice

Can I write a letter to ask for the web page that contains defamation to be removed from the internet?

Online Reputation travels fast and because so many members of the public wrongly believe that they can hide behind a made up name in an online forum to post comments without being accountable for the consequences of their comments, you can see how your business reputation could be completely tarnished almost overnight.

If you have found yourself being the subject of internet defamation or an online reputation attack, you will find that the most effective way of dealing with such a menace is to simply write to the website owners or to the Internet Service Provider and ask them to remove the libellous statements.

Many website owners and internet service providers are not willing to tolerate online abuse and have no interest in getting involved in litigation, which they have nothing to gain from anyway.

Experience tells us that a letter with direct requests to remove defamatory postings from websites can sometimes deliver good results without lawyers being involved in the matter at all.

However, if you tried to send your own cease and desist letter and failed to achieve your desired results, we can take over the matter from this point until the successful resolution of the matter. 

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