Every situation is different so by far the best way to find out how to respond to a social media legal issue is to speak to those who are most likely to have dealt with a situation similar to yours.
To find out how you can improve your reputation on the internet simply select one of the easy methods of contacting us.
Remove Google reviews
How to remove Google reviews
Whilst most businesses accept positive and negative online reviews with grace, most would still wish to remove Google reviews when those reviews are defamatory or malicious.
You can remove Google reviews in circumstances where the reviews are false, malicious and defamatory. If you have identified those type of online reviews to Google and if Google refused to remove those Google reviews, in most cases, you will still be able to remove the Google reviews with the help of a solicitor.
You can remove Google reviews by following a process which may involve, communication with Google, setting out a draft disclosure order, making an application for a disclosure order and making an application for a default judgment against any online reviewer who is not identifiable or traceable following the disclosure order application.
You can remove scores of Google reviews simultaneously but including as many online reviews as you need with a single disclosure application. In most cases, during the process of a third party disclosure application against Google, Google will agree to have the Google reviews removed from your business listing, even if you are yet to obtain judgment against the online review. Often false and defamatory online reviews are posted on more than one occasion by the same Google user, which means that bundling up a number of Google reviews for removal is nearly always a good idea.
How long it would take to remove Google reviews would depend on nature of the reviews you wish to review and the engagement between you and your solicitor and Google. In some cases, you can remove Google reviews within hours or days from the first communication between your solicitor and Google but in most cases, it would take longer, at least a week, before Google agree to remove defamatory reviews. Where you intend to apply for a disclose order, it could take anything between one week to several months, depending on the engagement of Google with the legal process. Often the review will remove their own defamatory review once they are informed by Google that there is an ongoing application by solicitors to have their identity disclosed.
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