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  • Remove defamation from TrustPilot 01 August 2014

    Remove review from trustpilot solicitorJurisdiction: Denmark

    Pages removed from: TrustPilot.

    Date of removal: 01 August 2014.

    Number of web pages removed: 2.

    Additional information: Our defamation solicitors facilitated the removal of a defamatory reviews from TrustPilot. Our client, a successful online retailer was unable to facilitate the removal of the defamatory reviews from TrustPilot for almost 18 months. Our defamation solicitors communicated with TrustPilot and requested that the website carried out an investigation into the practices that allowed the defamatory reviews against our client to remain on the internet for such a long period of time, causing our client substantial financial loses, despite the reviews clearly being defamatory and fake. Having removed the defamatory reviews from TrustPilot, the website also suspended the users who posted the fake reviews and they are no longer allowed to post reviews on that website.   

  • When would Google remove a business review

    When would Google remove a business review

    What can I do about an unfair Google review?

    Whilst Google's review policies are stringent and aimed at ensuring that every review is legitimate and unbiased, there are situations that warrant removing a review, such as if it violates Google's content policies or is fraudulent. There are also instances where a review may be removed following a request from a business owner or a third party, such as their solicitors. To get a better understanding of under what circumstances Google would remove an online business review, we will examine the different policy violations and instances that may warrant removal in this blog post.

  • What can you do about fake online reviews

    What can you do about fake online reviews

    How do you fight fake reviews

    Online reviews can significantly impact a business's reputation and bottom line. However, not all reviews are genuine; fake and defamatory online reviews  are a growing concern. Businesses, particularly small ones, can find themselves at the mercy of false accusations on the internet, often orchestrated by competitors. This deceptive practice not only skews public perception but can lead to serious financial harm.

  • How to avoid posting a defamatory online review

    How to avoid posting a defamatory online review

    How to write an online review which is not defamatory

  • Fake online reviews about a restaurant

    Fake online reviews about a restaurant

    Fake online reviews about restaurants legal advice

  • How to remove online reviews from review websites

    How to remove online reviews from review websites

    How to remove online reviews from review websites outside the UK

  • Case study on removing defamatory review for a small business

    Remove defamatory review for a small business

    Strategies and approaches for removing fake online reviews

    In this case study, we explore the challenges faced by a small business suffering from defamatory online reviews and the strategic approach taken by a law firm to effectively remove fake online content. By examining the specific steps, legal tactics, and collaborative efforts employed, this article aims to provide valuable insights for businesses dealing with similar issues and highlight the importance of a tailored, cost-effective approach to addressing online defamation and protecting a company's reputation.

  • Remove online reviews

    Remove online reviews
  • Are fake reviews illegal in the UK

    Are fake reviews illegal in the UK

    Is it illegal to post fake online reviews

  • Removal of fake reviews from TripAdvisor case study

     Remove fake reviews from TripAdvisor

    How to remove a defamatory fake reviews from TripAdvisor

  • Fake online reviews

    Remove review from review centre
  • Section 13 of the Defamation Act 2013

    Section 13 of the Defamation Act 2013

    What is Section 13 of the Defamation Act 2013

  • Online reviews

    Online reviews legal advice

    Legal advice on fake or defamatory online reviews

    Fake and defamatory online reviews are often extremely damaging to local and to national businesses. Negative online reviews on websites such as TripAdvisor, are rather harmful to small and local businesses, whilst fake reviews on GlassDoor tend to have a major adverse impact on larger businesses and on start-ups.

    Spotting fake online reviews

    Unmasking the identity of internet users who post fake reviews

    Removing defamatory online reviews from review websites

    Taking posters of fake online reviews to court

    Spotting fake online reviews

    It is often difficult to prove that an online review is in fact fake. The business owner might know that a review is fake but getting the proof that might be not as straight forward. Having assisted hundreds of clients in relation to thousands of fake and defamatory online reviews, it is often our job to spot the characteristics of a fake online review and then produce the proof needed to show that a particular online review is fake.

    Unmasking the identity of internet users who post fake reviews

    One of the firm’s specialities is the unmasking of publishers of fake online reviews. We go about using IP addresses, cross referenced email addresses, linked email accounts, linked websites and other investigative tools to enable our clients to unmask the true identification of whoever is behind a fake, defamatory online review.

    Removing defamatory online reviews from review websites

    Often, our clients’ ultimate goal is to facilitate the removal of fake and defamatory online reviews. Our lawyers have so far removed thousands of defamatory online reviews from review websites all over the world. We are able to use judicial tools and strategies to facilitate removal of defamatory online reviews even from review websites that are located in the United States.

    Taking posters of fake online reviews to court

    In many cases, it transpires that the authors of the defamatory or fake online reviews are people known to our clients. Most likely these are competitors, former employees or disgruntled customers. Whilst removing the fake reviews from the review websites is important, holding authors of fake online reviews to account is often as important for our clients.

 

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