Opening hours during weekends and holiday periods
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All year round, 24 hours, 7 days a week internet law support service
Each year, our lawyers handle hundreds of new cases, some of which are dealt with on an emergency basis. As our clients are coming from many walks of life and from different parts of the world, we do our utmost to maintain a consistent service all year round.
Our offices are open Monday to Friday, between 09:00-17:30. Between those times, we operate an emergency service, that is mostly by email only, where we reply to and handle the most urgent matters first. If you send us an enquiry, or call us over the weekend, or during a UK official Bank holiday, your enquiry might be handled straight away, in cases of emergency, or it might be dealt with on the next working day.
During the Christmas and the New Year period, we often operate with a reduced number of lawyers and support staff at the office. During that period, our services are often limited to an email response service and to an emergency only telephone calls. We still take on new matters during the festive period, including emergency injunction applications under harassment law, privacy law and the misuse of private information.
During the festive period you can still contact us in the usual way, though our website or by calling our freephone number 0800 612 7211 or, if calling from outside the UK, +44 (0) 207 183 4123. it It It might take slightly longer for us to respond during the festive period so please bear with us. For a quicker response, contact us by sending a note through our website.